Our Customers Say...

From start to delivery your customer service was first class. Everyone was courteous and informative and helpful. All phone calls were returned promptly. Should we need anything in the future, I would not hesitate to contact Marcus Printing first.
Bill Brown, General Manager, Days Inn Chicopee

Sending Your Files

For a fast turnaround of your print order we recommend sending the files via FTP (File Transfer Protocol). You may also transfer files by e-mail or via a web browser through our web interface.

FTP is one of the best ways to send computer files over the Internet. Files will not be altered in any way by being transfered via FTP. It is the standard protocol for transfering files and is much more reliable than Email. Any file size can be transfered from our customer's computer to our FTP computer, unlike the the 5mb limit for Email.

Using an FTP Client

In order to send us files via FTP, you will need an FTP program, or client, on your computer. Some popular FTP clients are Fetch, Transmit, WS_FTP or FileZilla.

To upload your files using an FTP client, you need:

  1. an FTP program such as the ones mentioned above.
  2. our FTP address is: ftp.marcusprinting.com
  3. your USERNAME :   (Please call us at (413) 534-3303 to receive
  4. your PASSWORD :     your unique user name and password)

Using our Web Interface

You can use your web browser to access our FTP Web Interface. In your browser's address bar, type (or click on the link, you will be re-directed to our web interface):


You will need to type your User ID and your password to upload your files.

Please place all of your page layouts, graphics (.tif and .eps) and fonts into a folder on your hard drive and then compress the folder into a Stuffit (.sit - Macintosh) or Winzip (.zip - Windows) file.

Please fax us the job specifications and a copy of your output of the printed piece (reduced versions are no problem). Our fax number is (413) 536-0901. We will then begin to process your job immediately. Your sales representative will usually have a proof for you within 24 hours.


Green With Envy

Green initiatives are an important pursuit of Marcus Printing. Because we only have one chance to preserve the planet. Learn More...

The Digital Pre-Press

Take a moment to read this guide, which will help you improve the quality of the files you send to us. Learn more...

Sending Files

Sending files to us is easy. Just follow these simple steps to ensure proper transfer of your documents. Learn more...

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750 Main Street  |  Holyoke, MA 01040  |  T: 413.534.3303  |  TF: 866.750.4880  |  F: 413.536.0901
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WEBSITE TEAM | Lawrence Lipari: Creative Director, Design & Photography | Marcus Printing: Design & Programming
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